Showing 10–18 of 45 results
The Covid-19 virus is the ultimate disruption of business we have ever witnessed in our lifetime. The main outlook of business engagement for the next 18 months will be mainly online and virtual. Online courses will be the norm from now but if businesses are able to efficiently market their products, lead nurturing would be […]
Customer behaviour analysis will help businesses gain insights into the customers’ behaviour and the influence on them by their environment. Businesses need to collect data on customer behaviours and characteristics based on established research frameworks and historical data. This would aid the business in increasing customer loyalty and retention. In this course, learners would be […]
Customer Service is what retailers can provide but customer experience is what people demand in the midst of intense competition and evolving consumer behaviour. Omnichannel customer experience management plays a key role in customer loyalty and retention, and businesses should reap its benefits. The touchpoints brands deploy must be able to bring prospects from one […]
Your customer retention strategy is about keeping the customers you’ve invested in to acquire. It is necessary to increase customer loyalty and retain customers as they are like live advertisements, promoting on behalf of the business. And if you’re in an industry where your customers make multiple purchases over the years, your entire team should be very focused […]
Implementing effective e-commerce campaigns can easily reach out and engage with the target audiences, especially in this digital era. Ecommerce marketing is the act of driving awareness and action toward a business that sells its product or service electronically. Ecommerce marketers can use social media, digital content, search engines, and email campaigns to attract visitors […]
Email Marketing is an effective marketing channel, a subset of direct marketing within digital marketing, that uses email to promote a company’s products or services. It enables your customers to be aware of your latest offerings by integrating them into your marketing automation efforts. It can also play a key role in your marketing strategy […]
It is an understatement to say that a professional-looking Youtube channel with compelling content is an amazing way to expose your content to a much wider audience. Those who want to be educated and entertained before spending money on something will eventually be your advocate. YouTube is the most popular online tool for knowledge and […]
The mobile phone might be small but it is the biggest touchpoint to grab the attention of young people today. Mobile is more important than desktop and tablets. Mobile devices, in recent years, have provided many with the ability in creating mobile videos of movie quality for different purposes. As they are distracting millennials from TV […]
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